Contact Us

Let’s talk tone.

Questions about your gear, account or subscription? Get in touch using the form or by email.

Have a question? Check our FAQs.

When you write

Please include the email address for your TonesMatch account and a brief description of your question. For billing enquiries, include your order or receipt reference.

You can also contact us at hello@tonesmatch.com.

How we can help

  • Product & gear questions

    Get help understanding how TonesMatch works with your guitar, bass, amp and effects.

  • Account & billing

    Questions about your account, subscriptions, payments or invoices.

  • Refund requests

    For help with a refund, review our Refund Policy for the request window and important details.

Company information

AIMarvex Labs LLC

Operator of TonesMatch

Company address

30 N Gould St Ste N
Sheridan, WY 82801
United States
hello@tonesmatch.com